With the Technicians Bonus Scheme facility you can manage the technicians pay and bonus.
Even if the technician does not get a bonus you are still able to use this facility. On the Setup of the technician simply un-tick the box for allow bonus.
I hope you find the following sections useful:-
Technicians on screen Bonus/Pay
FYI - Please see the below image on how the bonus is calculated:-
If you need any further assistance with this facility please contact the Navigator Support Team on 0845 686 2366.