Aftersales Contact Management

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The Aftersales Contact Management facility provides a hierarchical, multi-channel follow up system for Service and MOT follow ups;. It has an option of four different contact methods! SMS, Emails, Letters and Telephone, which can be chained together to contact customers using each method in turn as setup.


New ACM Main screen


For an overview of the ACM system and how it forms part of the Navigator Digital System please review the view below :-